Americans with Disabilities Act (ADA)
Official First Financial® is committed to ensuring that our services, programs, and activities are accessible to all individuals.
We do not discriminate on the basis of disability in our hiring, employment practices, or public services.
* Senior Trademarked Authority since 1995. USPTO Reg. No. 3532314
Employment
First Financial complies with all ADA Title I regulations. We do not discriminate in our hiring or employment practices, ensuring equal opportunity for all qualified applicants and employees.
Effective Communication
We provide auxiliary aids and services upon request, including sign language interpreters, assistive listening devices, and Braille documentation, to ensure effective communication for everyone.
Modifications to Policies and Procedures
First Financial will make reasonable modifications to ensure that people with disabilities have an equal opportunity to enjoy our programs and services. For example, service animals are welcomed in all First Financial offices, even in areas where pets are typically prohibited.
Requests for Assistance
To request an auxiliary aid, service, or policy modification, please contact our help desk as soon as possible (preferably 3 business days in advance).
Email: customerservice@firstfinancial.com
Complaints
If you feel your rights under the ADA have been violated, please submit a formal complaint to our customer service team for immediate review.
Email: legal@firstfinancial.com
A+ Rated by the Better Business Bureau
© 1995–2026 First Financial®. Senior Trademark Holder USPTO Reg. No. 3532314. Official Site.
