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How do I get a loan payoff?
First Financial is not a loan servicer. You will need to contact your loan servicer directly.
Why did First Financial take money from my account?
We do not do any debits or credits on anyone’s bank account. Please contact your bank and initiate a fraud dispute if you did not authorize this charge.
Somebody called me with an approved loan and are asking for my bank information.
First Financial will never ask you to send money upfront for any reason. We will never ask you for your bank account information or social security number over the phone or by email. We do not use any direct mail, email, text or phone solicitation for any service that we offer. All of our applications must be completed online at our website.
How do I get information on my bank account?
You will need to call your bank or credit union directly.
Someone keeps calling, offering me a loan and saying that they are from First Financial.
We do not do any phone solicitation of any kind for any of our loan offers. All applications must be completed online at our website.
What is your fax number?
1-800-215-0217
What are your business hours?
Monday–Friday 5:00am–6:00pm Pacific or 8:00am–9:00pm Eastern)
How do I access my loan online?
Please contact your servicer directly.
Where are you located?
First Financial® | Corporate Headquarters
Mailing Address:
First Financial
2305 Historic Decatur Road, Suite 100
San Diego, California 92106
How do I know that First Financial is a real company?
First Financial has an A+ rating from the Better Business Bureau and has been in business since 1996.
Does First Financial share your information?
What if I do not have internet access?
We only accept applications through our website so internet access would be required. You could go to the library or an internet cafe to complete your application.
How do I know my banking information is safe with you?
We use the highest level of encryption available on all our applications with a closed dedicated server. You would need to make sure there is a lock icon in the browser window at the time of your application to make sure that your device is secure. When you apply, we will present you with the best available offers for your circumstance. It is up to you if you want to accept the offer. If you do not accept the offer, we delete your application and we do not store your data.
What about my personal information?
First Financial will never contact you to send money upfront for any reason. We will never ask for your bank account information, social security number over the phone or by email. We ask you to complete all information required on the form. All request forms must be completed online at our website and do not offer phone or email applications. First Financial does not contact you with any direct mail, email, text or phone solicitation for any service that we offer. We will never offer to deposit money into your bank account, then ask you to take a portion of the money out and send it to us on a prepaid debit card. Frequently Asked Questions Regarding Skimming are common.
It’s likely that you have heard about it a lot lately. Recent government statistics show that more than 7 million adults were victims of identity theft last year. That equals 19,178 people a day, 700 per hour, or 13.3 a minute, according to the Identity Theft Resource Center (ITRC) in San Diego, California. The Federal Trade Commission (FTC) reports that identity theft is the number one source of consumer complaints and costs the average victim more than $1,000 to recover their identity.
Identity theft is a crime in which someone takes your personal information (such as your name or social security number) in an effort to steal from your existing accounts, open fraudulent accounts in your name, or obtain a loan using your credit history. Report a crime: FBI – https://www.ic3.gov / Federal Trade Commission – https://www.ftc.gov
First Financial® | Corporate Headquarters | Mailing Address: First Financial 8880 Rio San Diego Dr. 8th Floor #2011 San Diego, CA 92108
Client Service Center: Main: 1-800-315-7791 Fax: 1-800-215-0217
First Financial® & First Financial Online® are Federally Registered Trademarks
©1996-2024 First Financial®, All Rights Reserved. All other products and company names are trademarks of their respective companies. First Financial® does not provide any investment, financial, tax, legal or other professional advice. We recommend that you consult with financial and tax advisors to understand the risks and consequences of buying, selling and holding Bitcoin.*Not all lenders can provide up to $5,000.
